How to Check a Medicare Supplement Company’s Financial Strength Before You Buy

Most people spend a lot of time comparing Medicare Supplement premiums. They want the lowest monthly cost, which is completely understandable. But here’s what most people don’t realize until it’s too late: the company behind the plan matters just as much as the plan itself — and a company’s financial strength is what tells you whether it will still be around, still be stable, and still be paying your claims reliably 10, 15, or 20 years from now.
A Medigap policy isn’t like buying a pair of shoes. You’re making a long-term commitment to a company that needs to honor its promises for the rest of your life. Choosing one based on price alone — without checking financial health — is a little like buying a house without getting an inspection. It might be fine. But you really want to know before you sign.
The good news: checking a company’s financial strength is completely free, takes about 15 minutes, and doesn’t require any special knowledge. This guide is going to walk you through exactly how to do it — step by step — in plain English.

Key Takeaways

  • Two independent tools — AM Best and the NAIC Complaint Index — give you a clear, unbiased picture of any insurance company’s financial health and customer service track record.
  • AM Best grades insurance companies the same way a school grades students: A++ is the top of the class, and anything below A- deserves a hard look before you commit.
  • The NAIC Complaint Index tells you how a company actually treats its policyholders. A score below 1.0 is better than average. Significantly above 1.0 is a red flag.
  • Rate increase history is the third piece of the puzzle — and it’s the one most people never ask about.
  • In 2025, AM Best downgraded both UnitedHealthcare (A+ to A, August) and State Farm (A++ to A+, November) — real-world proof that ratings change and should always be verified before you enroll.
  • An independent broker with access to 40+ carriers uses all of this data to help you choose not just the right plan, but the right company.

Table of Contents

  1. Why Financial Strength Matters for a Medicare Supplement Policy
  2. Tool #1: AM Best — The Gold Standard for Insurance Company Ratings
  3. How to Look Up Any Company on AM Best (Step by Step)
  4. AM Best Ratings for Major Medigap Carriers in 2026
  5. Tool #2: The NAIC Complaint Index — How Companies Actually Treat Customers
  6. How to Look Up the NAIC Complaint Index (Step by Step)
  7. NAIC Complaint Scores for Major Medigap Carriers in 2026
  8. Tool #3: Rate Increase History — The Question Nobody Asks
  9. How to Put It All Together: A Simple Checklist
  10. A Note on the 2026 UHC Rating Downgrade
  11. Frequently Asked Questions

Why Financial Strength Matters for a Medicare Supplement Policy

Think about what a Medigap plan actually is. It’s a promise — a legal contract — that an insurance company will pay certain healthcare costs on your behalf every time you need care. That promise could stretch 20, 25, or even 30 years into the future.
A lot can happen to an insurance company over that time. Markets shift. Management changes. Risk pools age. Some companies that looked perfectly stable a decade ago are no longer around, or have been sold and restructured multiple times. The company you enroll with at 65 may look very different at 80.
Unlike car insurance — where you can switch carriers every year with no consequences — Medigap is different. Outside of specific guaranteed issue windows, switching requires passing medical underwriting. The older you get and the more health conditions you develop, the harder it becomes to qualify for a new plan if your current carrier becomes unstable, raises rates dramatically, or exits the market.
This is why vetting a company’s financial health before you enroll isn’t paranoia — it’s basic due diligence. And it takes about 15 minutes with free, publicly available tools.

Tool #1: AM Best — The Gold Standard for Insurance Company Ratings

AM Best has been rating insurance companies since 1899. They are the oldest and most trusted rating agency that focuses exclusively on the insurance industry — not banks, not corporations, not bonds. Just insurance companies.
When AM Best assigns a rating, they’re essentially asking one question: How confident are we that this company will be able to pay its claims — not just today, but for decades to come? You can look up any carrier for free at ambest.com.
To answer that, they analyze:
  • The company’s balance sheet — how much cash and reserves it actually has
  • Its operating performance — how profitably and consistently it’s running its business
  • Its business profile — how diversified its products and markets are
  • Its ability to handle economic stress — what happens if markets turn bad or claims spike
The result is a letter grade — just like school — that gives you a fast, reliable read on whether a company is financially sound.

The AM Best Rating Scale — Explained Simply

Here’s how the full scale breaks down, from best to worst:
Rating Category What It Means
A++ Superior The absolute top tier. Exceptional financial strength.
A+ Superior Excellent strength, just slightly below the very top.
A Excellent Strong ability to meet long-term obligations.
A- Excellent Still strong, but at the lower end of the excellent tier.
B++ Good Financially stable but more sensitive to market stress.
B+ Good Adequate but more limited margin for adversity.
B Fair Some vulnerability to financial pressure.
B- Fair More susceptible to adverse conditions.
C and below Weak to Poor Significant financial concerns. Avoid for long-term coverage.
D Poor In regulatory trouble or near failure.
E Under State Supervision Under regulatory action.
F In Liquidation Company is being wound down.
For a Medicare Supplement plan, the minimum you should consider is A- (Excellent). Most strong Medigap carriers sit at A, A+, or A++. If you’re looking at a carrier rated B++ or lower, that’s a serious conversation to have with your broker before proceeding.
One important nuance: large insurance groups often have multiple subsidiaries, and each subsidiary can have a different rating. When you look up a company, make sure you’re checking the specific entity that will actually be underwriting your policy — not just the parent company’s overall rating.

How to Look Up Any Company on AM Best (Step by Step)

This is completely free. No account required.
Step 1: Go to ambest.com
Step 2: In the search bar at the top, type the name of the insurance company you’re researching. For example: “Mutual of Omaha” or “Aetna Health” or “United American Insurance.”
Step 3: In the search results, look for the company name and click on it. You may see multiple results if the carrier has several subsidiaries — select the one that matches the entity on your policy or quote.
Step 4: Look for the Financial Strength Rating (FSR). This is the letter grade — A++, A+, A, A-, etc. — that tells you how financially sound the company is.
Step 5: Note the Rating Outlook as well. Ratings can be listed as “Stable,” “Positive,” or “Negative.” A negative outlook means AM Best has concerns that could lead to a downgrade. A positive outlook means an upgrade may be coming.
That’s it. You now have an independent, professional assessment of that company’s financial health.
One important tip: Always verify the current rating directly on AM Best’s website — don’t rely on what a company prints in its own marketing materials. Companies sometimes display outdated ratings. Ratings change, and the most recent one is what matters.

AM Best Ratings for Major Medigap Carriers in 2026

Here’s a quick reference for some of the most commonly considered Medigap carriers. These are verified from publicly available sources as of 2026:
Carrier AM Best Rating Category
State Farm A+ Superior
USAA A++ Superior
Mutual of Omaha A+ Superior
AARP / UnitedHealthcare A Excellent
Aetna (CVS Health) A Excellent
Anthem / BCBS affiliates A Excellent
Physicians Mutual A Excellent
Wellabe (formerly Medico) B+ Good
Important 2026 update: AM Best downgraded UnitedHealthcare’s insurance subsidiaries — including the entity that underwrites AARP Medicare Supplement plans — from A+ (Superior) to A (Excellent) in 2026. They remain a financially sound company with a stable outlook, but this is a real-world reminder that ratings are not permanent. Always verify current ratings rather than relying on what you heard or read previously.
Wellabe’s B+ rating is worth noting. While they have generally shown more stable rate histories than some larger carriers, their financial strength rating is a notch below the “Excellent” threshold I’d recommend for a long-term Medigap commitment. This doesn’t make them a bad choice necessarily — but it’s a data point worth knowing.

Tool #2: The NAIC Complaint Index — How Companies Actually Treat Customers

AM Best tells you whether a company is financially strong. The NAIC Complaint Index tells you something different but equally important: how does this company actually behave when you need them?
The National Association of Insurance Commissioners — the NAIC — is the organization that brings together all 50 state insurance regulators. They track every formal complaint filed against every insurance company in the country and publish the data publicly at content.naic.org/consumer.
The Complaint Index they publish is clever because it levels the playing field between companies of very different sizes. A huge company like UHC naturally gets more total complaints than a small regional carrier just because they have more customers. The Complaint Index accounts for that by measuring complaints relative to market share.

How to Read the NAIC Complaint Index

1.0 = the national average. A company with a score of exactly 1.0 is receiving exactly as many complaints as you’d expect given its size — no better, no worse.
Below 1.0 = better than average. A score of 0.50 means the company receives half as many complaints relative to its size as the average company. That’s a good sign.
Above 1.0 = worse than average. A score of 2.0 means the company receives twice as many complaints as expected for its size. That’s a meaningful red flag.
Near 0.0 = exceptional. Very few complaints for their market size. This is what you want to see.
The complaints tracked include things like:
  • Claim denials
  • Claim processing delays
  • Billing problems
  • Cancellation disputes
  • Poor customer service
These are exactly the kinds of issues that make life miserable when you’re trying to use your coverage. A high complaint score means that many policyholders — real people, not just online reviewers — were unhappy enough to file formal complaints with their state insurance department. That takes effort. When people do it in significant numbers, it tells you something important.

How to Look Up the NAIC Complaint Index (Step by Step)

Also completely free. No account required.
Step 1: Go to content.naic.org/consumer (or simply search “NAIC consumer insurance search” in Google)
Step 2: Click on “Company Search” or “Consumer Insurance Search”
Step 3: Type in the name of the insurance company you’re researching
Step 4: Select your state from the dropdown menu
Step 5: Look for the Medicare Supplement line of business — you want the complaint data specific to Medigap, not the company’s overall complaint score across all their products
Step 6: You’ll see the Complaint Index — the number relative to 1.0 — along with the number of complaints filed
Step 7: Look at data across the past 2 to 3 years, not just the most recent year. A single good year doesn’t tell you much. A consistent pattern over several years tells you a great deal.

NAIC Complaint Scores for Major Medigap Carriers in 2026

Here’s a reference table based on publicly available data. Note that scores can shift year to year and vary by state, so always verify current data directly on the NAIC site:
Carrier NAIC Complaint Index (approx.) What It Means
State Farm ~0.48 (Medicare Supplement line) Significantly below average — excellent
Mutual of Omaha ~0.52 Well below average — excellent
AARP / UnitedHealthcare ~0.68 Below average — good
Aetna ~0.74 Below average — good
Anthem / BCBS (varies by state) Varies Check your specific state affiliate
What stands out here is that even the “big name” carriers — UHC and Aetna — score well on complaint ratios. Their issue isn’t customer service or claims handling; it’s premium cost and rate increase patterns. This is why you need all three data points, not just one.

Tool #3: Rate Increase History — The Question Nobody Asks

AM Best and the NAIC give you two powerful, free data points. But there’s a third piece of the puzzle — and it’s the one most people never think to ask about until they’re sitting with a renewal notice that jumped 18% in a year.
Rate increase history.
Unlike AM Best ratings and NAIC complaint scores, this data isn’t consolidated in one public database you can look up yourself. State insurance departments file and approve rate increase requests, but pulling that data across multiple carriers and multiple years takes real legwork.
This is where a truly independent broker — one who works exclusively in Medicare and represents 40+ carriers — earns their value. They track this data. They know which carriers in your specific state have filed consistent 3% to 5% increases over the past five years and which ones filed a 4% increase for three years and then hit policyholders with a 19% correction.
The question to ask any agent you speak with:
“What has been this company’s average annual rate increase in my state for the last three to five years?”
If the agent can’t answer that question — or tells you they don’t have access to that information — that’s a meaningful red flag about the agent, not just the carrier. A Medicare-only independent broker with real experience will have this data and share it without hesitation.
Rate increase history combined with AM Best and NAIC data gives you a three-dimensional picture of any carrier — their financial strength, their customer service track record, and their pricing behavior over time.

How to Put It All Together: A Simple Checklist

Before enrolling with any Medicare Supplement carrier, run through this checklist:
AM Best Financial Strength Rating
  • Is it A- or better? (Required)
  • Is the outlook Stable or Positive? (Preferred)
  • Did you verify the current rating directly on ambest.com? (Not the company’s marketing materials)
NAIC Complaint Index
  • Is the score below 1.0? (Good)
  • Is it consistent over the past 2 to 3 years? (Look for patterns, not single-year anomalies)
  • Did you check the Medicare Supplement line specifically at content.naic.org/consumer — not the company’s overall score?
Rate Increase History
  • Has your broker provided 3 to 5 years of rate increase data for this carrier in your state?
  • Is the history consistent and modest — or does it show big swings?
  • Is this an open block of business adding new, healthy enrollees? Or a closed block aging in place?
The Subsidiary Question
  • Are you checking the specific entity underwriting your policy — not just the parent company?
  • Large insurance groups often have multiple subsidiaries with different ratings.
How Long Has This Company Been in the Medigap Market?
  • Companies with long track records in Medicare Supplement have more data to evaluate.
  • Newer entrants may offer very competitive pricing to grab market share — which can look attractive today but carries more uncertainty about long-term behavior.

A Note on Two Major 2025 Rating Downgrades

Both of the most-discussed Medigap carriers saw AM Best rating actions in late 2025 — and most consumers have no idea. This is exactly why verifying ratings directly matters.
UnitedHealthcare (AARP): In August 2025, AM Best downgraded UnitedHealthcare’s insurance subsidiaries from A+ (Superior) to A (Excellent), with the outlook revised to stable. The reason: a significant deterioration in operating performance, with UHC projecting an additional $6.5 billion in medical expenses for full-year 2025, heavily concentrated in Medicare Advantage. They remain financially sound — an A (Excellent) rating is still strong — but it’s a meaningful change from where they were just a year ago.
State Farm: In November 2025, AM Best downgraded State Farm’s Financial Strength Rating from A++ (Superior) to A+ (Superior). The downgrade was driven by adverse underwriting losses in their auto and homeowners lines — five consecutive years of underwriting losses — not by anything related to their Medicare Supplement business specifically. State Farm’s balance sheet remains assessed at the “strongest” level by AM Best. They are still an excellent Medigap carrier from a financial strength standpoint, but they are no longer the A++ standard-bearer they once were.
Both companies remain strong choices from a pure financial stability perspective. But both downgrades illustrate the same core point: ratings change, and the number a carrier printed in their brochure last year may not be the number today. Always verify directly at ambest.com before enrolling.

Frequently Asked Questions

How often do AM Best ratings change? AM Best reviews ratings on an ongoing basis and can update them at any time when material changes occur. Significant events — like corporate restructuring, major financial losses, or shifts in market position — can trigger a rating review. It’s worth verifying a rating before you enroll, and then checking back every few years during your coverage. The 2026 UHC downgrade is a good example of why ongoing awareness matters.
Is AM Best the only rating agency I should check? AM Best is the gold standard specifically for insurance companies — it’s what virtually every Medicare expert uses. There are other rating agencies (S&P, Moody’s, Fitch) that also rate insurance companies, and checking them as a secondary reference is not a bad idea for extra peace of mind. But AM Best is the primary one to know and use for Medigap decisions.
What if the company I’m looking at isn’t rated by AM Best? This is actually itself a red flag for a long-term policy like Medigap. Most legitimate, established Medigap carriers are rated by AM Best. If you can’t find a rating, ask the agent why, and proceed with caution. An unrated company is one you have essentially no independent financial visibility into.
Does a low NAIC complaint score guarantee good customer service? It’s a strong positive indicator but not a guarantee. The NAIC tracks formal complaints filed with state insurance departments — which takes real effort by a real person who is genuinely unhappy. A low score means relatively few people went to that level of trouble. That’s meaningful. But online reviews, agent experience, and anecdotal feedback from other agents in the market can add texture to the picture.
Can I do all of this research myself without a broker? Absolutely — and this guide gives you everything you need to look up AM Best and NAIC data on your own. The one piece that’s harder to do independently is rate increase history, which requires access to state-level rate filing data that isn’t consolidated in one place. That’s where a good independent broker adds genuine value that’s hard to replicate on your own.
Why does it cost me nothing to use an independent Medicare broker? Independent Medicare brokers are compensated by the insurance company when you enroll. Your premium is identical whether you use a broker or go directly to the carrier — there’s no markup or fee. What you gain is access to 40+ carriers, professional analysis of AM Best ratings, NAIC data, and rate increase histories, and someone who works for you — not for any single insurance company.
How do I know if a broker is truly independent? Ask directly: “How many carriers do you represent, and do any of them pay you differently than others?” A truly independent broker represents a wide range of carriers and discloses compensation transparency without hesitation. If an agent only shows you two or three options, or seems to consistently steer toward one carrier regardless of your needs, that’s worth questioning.

The Bottom Line

A Medicare Supplement plan is one of the most important financial decisions of your retirement. And the company you choose matters as much as the plan letter.
The good news is that you don’t have to guess. Three free tools — AM Best, the NAIC Complaint Index, and rate increase history from an independent broker — give you everything you need to make a truly informed decision.
The checklist is simple:
  • A- or better on AM Best — confirms the company has the financial strength to honor its promise for the long term
  • Below 1.0 on NAIC — confirms the company treats its policyholders well day to day
  • Stable, consistent rate increases — confirms the company prices responsibly and won’t blindside you with a 20% spike in year four
Get all three, and you’re making a decision with your eyes open.
If you’d like help running this research for the carriers available in your area — or just want someone to walk you through it — I’m happy to do that at no cost. With 18+ years of Medicare-only experience and relationships with 40+ carriers, this is exactly the kind of analysis I do with every client I work with.
Call 631-358-5793 or visit paulbinsurance.com to schedule your free consultation.
Paul Barrett is the founder and Principal Agent of The Modern Medicare Agency, a Medicare-only independent brokerage based in Melville, NY. With 18+ years of Medicare-exclusive experience, licensure in 34 states, and relationships with 40+ carriers, Paul has helped 5,000+ clients navigate Medicare with clarity and confidence. He is the author of Medicare Mastery Unlocked.

What Is Medicare Part B and What Does It Actually Cover?

The complete guide to Medicare’s medical insurance — every service it covers, exactly what it costs in 2026, how it works with group insurance and VA benefits, and the excess charges most people have never heard of until they get a surprise bill.

The Short Answer

Medicare Part B is medical insurance — it covers doctor visits, outpatient care, preventive services, durable medical equipment, and more. Unlike Part A, Part B is not premium-free for anyone: everyone pays a monthly premium (202.90in2026formostpeople),anannualdeductible(283), and 20% coinsurance on most covered services, with no yearly cap on that 20% under Original Medicare alone. Whether you need to enroll at 65, and whether delaying is safe, depends heavily on your employment status and your employer’s size — getting this wrong is one of the most consequential and permanent mistakes in all of Medicare.

Key Takeaways

  • Part B is never premium-free — everyone pays a monthly premium, and higher earners pay significantly more through IRMAA.
  • The 20% coinsurance under Original Medicare alone has no yearly cap — this is the single biggest financial risk in Medicare, and it’s the reason Medigap and Medicare Advantage exist.
  • Whether you can safely delay Part B without a penalty depends on your employer’s size: 20+ employees generally allows delay; fewer than 20 generally does not.
  • Missing your enrollment window triggers a permanent 10% penalty for every 12-month period you went without coverage.
  • Veterans can and generally should enroll in Part B even with VA benefits, since Medicare and VA coverage don’t coordinate — each only pays for care received within its own system.
  • “Excess charges” from non-participating providers can add up to 15% on top of what Medicare approves, and only some Medigap plans protect you from them.

What Part B Actually Covers

While Part A handles hospital room and board, Part B is the half of Original Medicare that covers medical care and most services delivered outside a hospital admission — doctor visits, outpatient procedures, and ongoing medical needs.

What’s covered

  • Doctor visits — primary care and specialists
  • Outpatient surgeries and procedures
  • Diagnostic lab work, X-rays, and MRIs
  • Emergency room visits
  • Ambulance services
  • Outpatient mental health care
  • Physical, occupational, and speech therapy
  • Chemotherapy and radiation received in an outpatient clinic
  • Durable Medical Equipment (DME) — wheelchairs, oxygen equipment, blood sugar monitors, walkers, and similar equipment
  • Ambulatory surgical center services

Preventive services: the part Medicare gets genuinely right

Most preventive services are covered at 100%, with no deductible and no copay, as long as your provider accepts Medicare assignment. This includes:

  • Your one-time “Welcome to Medicare” wellness visit, available within your first 12 months on Part B
  • Annual wellness visits after that
  • Flu shots and most other recommended vaccines
  • Mammograms
  • Colonoscopies and other cancer screenings
  • Diabetes and cardiovascular screenings
  • Many other screenings recommended by the U.S. Preventive Services Task Force

Paul’s Honest Take: This is one of the most underused parts of Medicare, full stop. I’ve had clients who paid for a private physical every year out of habit and never realized their annual wellness visit through Medicare was completely free. If you haven’t used your Welcome to Medicare visit or your annual wellness visit, that’s real value sitting on the table.

What’s NOT covered

  • Routine dental care — cleanings, fillings, dentures, extractions
  • Routine vision exams and eyeglasses
  • Hearing aids (though diagnostic hearing tests ordered by a doctor may be covered)
  • Long-term custodial nursing home care — help with daily living activities, as opposed to short-term skilled or medical care
  • Routine prescription drugs you pick up at a retail pharmacy — that’s Part D’s job, not Part B’s
  • Cosmetic surgery, unless medically necessary (such as reconstruction after an accident or mastectomy)
  • Most care received outside the United States, with very limited exceptions
  • Routine foot care, such as nail trimming, in the absence of a qualifying medical condition
  • Acupuncture, except for a narrow, specific chronic low back pain benefit
  • Concierge medicine fees and membership-style charges some practices add on top of standard care
  • Long-term care insurance-style services, including most home-based personal care that isn’t tied to a skilled medical need

Paul’s Honest Take: The dental and vision exclusions are the ones that surprise people most, especially since they’re such routine parts of healthcare for most adults. This is exactly why so many Medicare Advantage plans build dental, vision, and hearing benefits into their coverage — Original Medicare was simply never designed to include them, and that gap doesn’t go away on its own.

What Part B Costs in 2026

Part B has three separate cost components, and understanding all three matters:

Cost Component

2026 Amount

Standard monthly premium

$202.90

Annual deductible

$283

Coinsurance on most covered services

20%

The premium is deducted automatically from your Social Security check if you’re already collecting benefits. If you’re not yet collecting Social Security, you’ll receive a bill, typically every three months.

The deductible works differently than Part A’s — it’s a straightforward annual figure. You pay the first $283 of Medicare-approved outpatient costs each calendar year, and then Medicare’s cost-sharing kicks in.

The coinsurance is where the real risk lives. After your deductible is met, Medicare pays 80% of the Medicare-approved amount for most covered services, and you’re responsible for the remaining 20%. There is no yearly cap on this 20% under Original Medicare alone. If you have a $100,000 course of cancer treatment, your 20% share is $20,000 — unless you have a Medigap policy or Medicare Advantage plan absorbing that cost.

Paul’s Honest Take: I put this in bold because it’s genuinely the single most important number in this entire guide. That uncapped 20% is the whole reason Medigap and Medicare Advantage exist as products in the first place. Original Medicare by itself was never designed to protect you from a truly expensive year — it was designed to cover 80% of it and leave the rest to you.

IRMAA: What Higher Earners Actually Pay

If your income is above certain thresholds, you’ll pay more for Part B through the Income-Related Monthly Adjustment Amount (IRMAA) — based on your tax return from two years prior. For 2026, that means your 2024 income determines your premium tier.

2024 Income (Individual)

2024 Income (Married, Joint)

Total Part B / Month

$109,000 or less

$218,000 or less

$202.90

$109,001 – $137,000

$218,001 – $274,000

$284.10

$137,001 – $171,000

$274,001 – $342,000

$405.80

$171,001 – $205,000

$342,001 – $410,000

$527.50

$205,001 – $499,999

$410,001 – $749,999

$649.20

$500,000 and above

$750,000 and above

$689.90

At the top tier, you’re paying more than three times the standard premium. If your income has recently dropped — retirement, the loss of a spouse, or certain other life-changing events — you can appeal your IRMAA determination using Form SSA-44.

Do You Have to Enroll? And What Happens If You Don’t?

Technically, Part B is optional — Medicare won’t force you into it. But opting out without a valid alternative is genuinely risky, because of how the penalty structure works.

If you don’t sign up during your Initial Enrollment Period (the 7-month window around your 65th birthday) and you don’t have qualifying employer coverage, you’ll face a permanent 10% penalty added to your premium for every full 12-month period you went without Part B. That penalty doesn’t expire — you pay it for as long as you have Part B, which for most people means for the rest of your life.

Example: If you delayed enrollment by 24 full months without a valid exception, you’d pay an extra 20% on top of the standard $202.90 premium in 2026 — roughly $40.58 more, every month, permanently.

How Part B Works with Group Insurance

Just like Part A, whether you can safely delay Part B without penalty comes down to one specific number: how many employees your company has.

Companies with 20 or more employees: If you or your spouse are actively working and covered by a genuine group health plan, your workplace insurance is primary, and you can legally delay Part B without any penalty. When that employment or coverage eventually ends, you get an 8-month Special Enrollment Period to enroll in Part B penalty-free.

Companies with fewer than 20 employees: Medicare automatically becomes your primary insurer at 65, regardless of your employment status. You need to enroll in Part B right on schedule. If you don’t, your small employer’s plan can legally refuse to pay claims that Medicare should have covered first — potentially leaving you responsible for the full cost.

Paul’s Honest Take: I say this in nearly every guide I write, because it’s genuinely one of the costliest misunderstandings I encounter: “I have good coverage at work” and “I’m protected from Medicare’s enrollment deadlines” are two completely different statements, and whether the second one is true depends entirely on your employer’s size — not how generous the coverage feels. Confirm the actual employee count before you decide to delay anything.

Retiree Coverage Is Not the Same as Active Employer Coverage

This is a distinction that catches a genuinely large number of people off guard: the “20 or more employees” exception only applies to active employment. If you retire and your former employer offers you retiree health benefits — sometimes a genuinely good, comprehensive plan — that coverage does not create a Special Enrollment Period the way active group coverage does, and it does not exempt you from enrolling in Part B on time.

Paul’s Honest Take: I’ve seen this mistake more than once, and it’s an especially painful one because it happens to people who did everything right during their working years. Someone retires with a strong retiree health plan from a large employer, assumes it works the same way their active coverage did, and delays Part B — only to find out later that retiree coverage was never a valid reason to delay in the first place. The moment you stop actively working, that clock starts, regardless of how good your retiree plan looks on paper. If you’re retiring and keeping employer retiree benefits, treat enrolling in Part B as something to handle right on schedule, not something retiree coverage lets you postpone.

Why You Need Both Part A and Part B for Medigap or Medicare Advantage

Here’s a foundational requirement worth understanding clearly, since it shapes every other coverage decision in Medicare: you must be enrolled in both Part A and Part B before you can buy a Medigap policy or enroll in a Medicare Advantage plan. Neither product exists as a standalone substitute for Original Medicare — both are built specifically to work alongside it.

  • Medigap fills the cost-sharing gaps left by Original Medicare (Parts A and B) — it has nothing to fill in if you’re not enrolled in both parts to begin with.
  • Medicare Advantage legally must provide at least the same coverage as Parts A and B combined, which is only possible because you’re required to be enrolled in both before a Medicare Advantage carrier can enroll you.

Paul’s Honest Take: This surprises people who assume they can somehow “skip” Part B and go straight into a Medicare Advantage plan to avoid the extra premium. It doesn’t work that way — Part B enrollment, and its premium, is a prerequisite either way, whether you end up on Original Medicare with Medigap or on a Medicare Advantage plan. There’s no path through Medicare that avoids the Part B premium once you’re actually using the system.

Does Medicare Work If You’re a Veteran?

Yes — and if you have VA health benefits, understanding how the two systems relate is genuinely important, because they work differently than most people assume.

Medicare and VA benefits do not coordinate. These are two entirely separate systems that each pay only for care received within their own network. Medicare doesn’t pay for care you receive at a VA facility, and VA benefits don’t pay for care you receive from a non-VA doctor or hospital. You, the veteran, choose which system to use each time you seek care.

Here’s the critical point: having VA benefits does not exempt you from Medicare’s enrollment deadlines. VA coverage is not considered a qualifying reason to delay Part B without penalty. If you don’t enroll in Part B during your Initial Enrollment Period and you’re relying solely on VA benefits, you can still trigger the permanent late enrollment penalty.

Why the VA itself recommends enrolling in Medicare anyway:

  • It gives you access to civilian doctors and hospitals outside the VA system
  • VA healthcare funding depends on annual Congressional appropriations, which isn’t guaranteed to remain stable
  • If VA authorizes only part of your needed care at a non-VA facility, Medicare can help cover the rest
  • Having both gives you meaningfully more flexibility and security than relying on either system alone

Paul’s Honest Take: This is one of the most common misconceptions I run into with veterans specifically, and it’s an expensive one to get wrong. Good VA coverage feels like it should be enough, and it might genuinely handle most of your care — but it doesn’t protect you from the Part B enrollment clock the way employer coverage from a large company can. The VA itself actively encourages enrolling in Medicare Parts A and B for exactly this reason. If you have VA benefits and are approaching 65, this is worth a direct conversation before you assume you’re covered.

Veterans who enroll in Part B can also purchase a Medigap policy, which can be particularly valuable if you use non-VA providers regularly — though if you primarily rely on VA facilities for most of your care, the value of an added Medigap policy may be more limited, and worth weighing carefully.

How Long Does It Actually Take to Get Part B Approved?

This is one of the most practical, and most overlooked, pieces of planning — especially if you’re leaving a job after 65 and coordinating your Part B start date around the end of your employer coverage. Applying isn’t instant, and the timeline depends heavily on which enrollment window you’re using.

Enrollment Situation

Typical Processing Time

When Coverage Actually Starts

Initial Enrollment Period (around 65)

2–4 weeks, sometimes up to 6

1st of your birthday month (if applied in the 3 months before) or 1st of the month after you apply (if applied during or after your birthday month)

Special Enrollment Period (leaving employer coverage)

4–8 weeks, sometimes longer

1st of the month after your application is submitted

General Enrollment Period (Jan 1–Mar 31, missed window)

4–6 weeks

1st of the month after you apply

Why the Special Enrollment Period takes longer: applying after leaving employer coverage requires two forms, not one — Form CMS-40B (the actual Part B application) and Form CMS-L564 (Request for Employment Information), which your employer needs to complete to verify you had qualifying coverage. Social Security has to manually review both, which is exactly why this route consistently takes longer than a standard Initial Enrollment Period application.

Paul’s Honest Take: This timeline question comes up constantly with clients who are retiring or leaving a job after 65, and it deserves real attention — not just because of the penalty risk we’ve already covered, but because a slow approval can leave you with an actual gap in coverage if you time it too tightly. My standard advice: start this process at least 2 to 3 months before you need Part B to actually begin, not the week your employer coverage ends. If your former employer is slow to complete their portion of Form CMS-L564, that alone can hold up the entire application — so it’s worth following up with your HR or benefits department directly rather than assuming it’s been submitted.

Practical tips to avoid delays

  • Apply online through SSA.gov whenever possible. It’s consistently the fastest method — mailed or faxed forms are more prone to getting lost or delayed.
  • If you’re on a Special Enrollment Period, submit Form CMS-L564 alongside Form CMS-40B, not separately. They need to arrive together, and one incomplete form can stall the whole application.
  • Expect a short intake lag even with online applications. It can take several business days for an online submission to actually appear on a local Social Security agent’s screen — don’t panic if you call shortly after applying and they say they don’t see it yet.
  • Once approved, you don’t have to wait for your physical card. Your Medicare Beneficiary Identifier typically appears in your online Social Security or Medicare.gov account within a day or two of approval, and you can print a temporary card from there — the physical card generally arrives by mail within about 30 days.

Excess Charges: The Cost Almost Nobody Knows to Ask About

Here’s a detail that surprises even people who’ve been on Medicare for years: not every doctor who accepts Medicare agrees to accept Medicare’s approved amount as full payment.

Providers fall into three categories:

  • Participating providers accept Medicare assignment, meaning they agree to accept the Medicare-approved amount as payment in full. This covers the vast majority of providers — roughly 98% of doctors nationally.
  • Non-participating providers still accept Medicare patients but haven’t agreed to accept the standard rate. They can charge an excess charge of up to 15% above the Medicare-approved amount.
  • Opted-out providers have left the Medicare system entirely and can charge whatever they want under a private contract — Medicare pays nothing at all for care from these providers, except in emergencies.

How excess charges actually work: if the Medicare-approved amount for a service is $300 and you see a non-participating provider, they can legally charge up to an additional $45 (15%) on top, for a total bill of $345 — and that excess amount doesn’t count toward your Part B deductible.

Eight states currently prohibit or limit excess charges entirely: Connecticut, Massachusetts, Minnesota, New York, Ohio, Pennsylvania, Rhode Island, and Vermont. If you live in one of these states, you’re generally shielded from excess charges from providers within your state — though you could still face them if you receive care from a non-participating provider elsewhere.

Paul’s Honest Take: This is exactly why Medigap Plan G matters so much for people who want maximum flexibility. Plan G covers excess charges in full — Plan N does not. If you’re the kind of person who wants the freedom to see any doctor without worrying about billing surprises, that distinction is worth understanding clearly before you pick between the two. And regardless of which plan you choose, it’s always worth asking a new provider directly whether they accept Medicare assignment before your first appointment.

The HSA Rule: Part B Closes the Door Too

If you’re hoping to keep contributing to a Health Savings Account, know this clearly: enrolling in Part B — or any part of Medicare — ends your ability to make new HSA contributions. This isn’t unique to Part B; it applies the moment you enroll in Medicare in any form, including premium-free Part A.

If keeping your HSA active matters to you, the only way to legally delay both Part A and Part B is through qualifying employer coverage — which, as covered above, generally requires an employer with 20 or more employees. And because Part A enrollment can be backdated up to 6 months once you do enroll, it’s smart to stop HSA contributions 6 months before you plan to sign up for Medicare or file for Social Security, whichever comes first.

Frequently Asked Questions

Is there a cap on what I’ll pay for Part B services in a year? Not under Original Medicare alone — the 20% coinsurance has no yearly limit. A Medigap policy or Medicare Advantage plan is what actually caps your exposure.

What happens if I don’t sign up for Part B on time? You’ll generally face a permanent 10% penalty on your premium for every 12-month period you went without coverage, unless you qualify for a Special Enrollment Period through active employer coverage.

Do I need Part B if I have good coverage through a small employer? Almost certainly yes. If your employer has fewer than 20 employees, Medicare becomes your primary insurer at 65 regardless of your job coverage, and not enrolling can leave you exposed to unpaid claims and a lifelong penalty.

Do veterans need Medicare Part B if they have VA benefits? Generally, yes. Medicare and VA benefits don’t coordinate — each only pays for care within its own system — and VA coverage doesn’t exempt you from Medicare’s enrollment deadlines or penalties.

What is a Part B excess charge? An additional charge, up to 15% above the Medicare-approved amount, that a non-participating provider can legally bill you. It doesn’t count toward your deductible, and only Medigap Plan G (among current plans) covers it in full.

Can I keep contributing to my HSA if I enroll in Part B? No. Enrolling in any part of Medicare, including Part B, ends your HSA contribution eligibility going forward.

How long does it take to get approved for Part B? It depends on the enrollment window. Initial Enrollment Period applications typically process in 2–4 weeks. Special Enrollment Period applications, used when leaving employer coverage, generally take 4–8 weeks since Social Security must manually verify your prior coverage using Form CMS-L564. Start the process at least 2–3 months before you need coverage to begin, especially when coordinating around a job ending.

The Bottom Line

Part B is the half of Medicare that covers your everyday medical care — and it’s also where the real financial exposure of Original Medicare lives, thanks to that uncapped 20% coinsurance. Whether you should enroll at 65, whether you can safely delay, and how much of that exposure you’re carrying all depend on details specific to your situation: your employer’s size, your income, your VA status, and which doctors you actually see.

If you want help sorting out exactly how Part B applies to your specific circumstances — or want to understand how Medigap or Medicare Advantage could close that uncapped coinsurance gap — that’s exactly the conversation I have with clients every day, at no cost to you.

Call 631-358-5793 or visit paulbinsurance.com to set up a time to talk it through.

Paul Barrett, CMIP, is the founder of The Modern Medicare Agency, based in Melville, NY, and has spent 18+ years exclusively helping people navigate Medicare — never life insurance, never annuities, just Medicare. He’s licensed in 37 states, represents more than 40 carriers, and has personally helped over 5,000 clients choose coverage that actually fits their lives.

Figures current as of 2026 and sourced from CMS, Medicare.gov, and the Social Security Administration. Individual circumstances vary, especially around employer coverage, VA benefits, and income-based premiums — always verify your specific situation before making enrollment decisions.

Sources

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