Medicare Star Ratings run from one to five stars: five means excellent performance, four is above average, three is average, two is below average, and one is poor. If you’re learning how to understand Medicare Star Ratings, start with this scale, then look at the plan’s ratings for specific areas such as member experience and quality of care. A strong overall score is useful, but it doesn’t tell you everything about whether a plan fits your needs.
It’s natural to wonder whether more stars mean better benefits, lower costs, or a wider provider network. Ratings can reflect aspects of plan performance related to extra benefits, but they don’t replace a close review of coverage, costs, and network.
This guide explains what the ratings measure, how plans earn them, and what a rating can and can’t tell you as you compare options in 2026. You’ll have a clearer way to weigh the score alongside the details that matter to your health and budget.
Key Takeaways
- Look beyond a plan’s overall score: category ratings can reveal strengths in care, drug safety, and member experience.
- A higher rating may be linked to extra benefits, but it doesn’t tell you the plan’s full costs or coverage details.
- Compare provider networks and prescription coverage alongside ratings to see how well a plan fits your needs.
- Use the same rating scale to compare available plans, while considering your health, lifestyle, and budget.
- Personalized guidance can help you weigh Medicare Advantage, Medigap, and Part D options against the details that matter to you.
Table of Contents
What are the Medicare Star Ratings?
Medicare Star Ratings summarize how well Medicare Advantage and Part D plans perform across care, service, and drug-related measures. In 2026, the ratings use more than 40 quality measures, not a single test or member review.
Member Experience and Customer Service
Member-experience measures capture how people describe their care and health plan, while customer-service measures assess the plan’s support. Both matter because the overall rating reflects more than clinical care. Each spring, the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey goes to a random sample of Medicare members. It asks about their experiences with care and their health plan.
The Medicare Health Outcomes Survey (HOS) gathers members’ views of their health, too. It surveys a random sample each spring, then follows up with the same members two years after the initial survey to measure changes in how they perceive their health. Together, CAHPS and HOS offer different perspectives on members’ experiences and reported outcomes.
Operational and Quality Measures
Operational measures assess how a plan manages member services, while quality measures assess care and health outcomes. This distinction helps explain why ratings can reflect both plan processes and members’ care. CMS evaluates customer service and other member services using health plan operations data. The score is therefore broader than a review of medical treatment alone.
Medicare Advantage ratings cover five categories: staying healthy, managing chronic conditions, plan responsiveness and care, member complaints and plan departures, and health plan customer service. Part D ratings cover four: drug plan customer service, member complaints and plan departures, member experience, and drug pricing and patient safety. Category scores show which parts of a plan contribute to its performance.
Preventive care measures can include whether members received flu shots or cancer screenings. The staying-healthy category also measures whether members’ physical health improved after two years. These examples show how prevention and longer-term health outcomes factor into Medicare Advantage ratings. The measures don’t simply count appointments; they assess specific aspects of care and reported health.
Drug coverage measures assess prescription-related performance, including drug pricing and patient safety. Medicare health plans also collect Prescription Drug Event data for drug-related measures. For people comparing Part D coverage, this means the rating considers more than customer service. It includes measures related to prescription drug use and safety, alongside member experience and complaints.
How high ratings may affect plan benefits and costs
A higher star rating can connect to extra benefits, but it doesn’t tell you a plan’s full cost. In 2026, compare the rating with the plan details that affect your care and prescriptions.
Effects on Benefits and Costs
High ratings can affect benefits because plans with four or more stars receive annual bonus payments. CMS requires plans to spend these payments on extra Medicare benefits for members, such as vision, hearing, or dental coverage. However, a high rating doesn’t mean every plan offers the same extras. A Medicare Advantage plan rated four or five stars may include added benefits, so review exactly what each plan covers.
Stars don’t show the full cost of using a plan. Review premiums, deductibles, copayments, and other cost-sharing details alongside benefits. Then consider whether the coverage fits your prescriptions, doctors, and expected care needs. Dental coverage, for example, could be helpful, but the plan’s rating alone won’t explain which services are covered or how costs apply.
Ratings can help you identify plans to examine more closely, but they don’t replace a careful comparison. A higher-rated plan might include an extra benefit you value, while another may better fit your prescription needs or budget. Focus on how the actual coverage and costs work for you, rather than treating stars as a promise of lower expenses.
Ratings for Advantage and Part D Plans
Medicare Advantage and Part D plans receive ratings based on their own performance areas. A score for an Advantage plan and a score for a drug plan don’t describe identical services. Compare each rating with the coverage you need, such as medical care through an Advantage plan or prescription drug coverage through Part D.
CMS updates Medicare Star Ratings each fall, with ratings released in early October annually. The Open Enrollment Period runs from October 15 through December 7 annually, according to the Centers for Medicare & Medicaid Services. Because ratings and plan details can change from year to year, use the 2026 rating when reviewing coverage for 2026.
To find current ratings, use Medicare Plan Finder to compare plans available in your area. Review the overall score and category ratings, then check costs, benefits, drug coverage, and provider network. A star score can help narrow your comparison, but the plan details show whether its care and coverage suit your needs. Satisfaction matters, too, but your prescriptions and preferred providers should guide your final comparison.
Comparing ratings with coverage, costs, and networks
A star rating can help you compare Medicare plans, but it can’t show whether a plan fits your daily needs. In 2026, weigh the score alongside coverage, costs, doctors, hospitals, and prescriptions that matter to you.
Start with plans available in your area and compare options with similar coverage. Medicare plans are evaluated using common criteria, which makes their ratings comparable. But a Medicare Advantage plan and a standalone Part D plan serve different needs, so their scores don’t answer the same questions.
Next, examine the category scores. For example, Medicare Advantage’s “staying healthy” category includes preventive screenings and measures related to chronic conditions. These details add context to the overall score, but don’t tell you whether your preferred doctor is in-network or whether a particular service fits your needs.
- Coverage: Compare medical services, prescription drug coverage, and extra benefits.
- Costs: Review premiums and cost-sharing details against the care and prescriptions you expect to use.
- Networks: Check whether your preferred doctors, hospitals, and pharmacies are included.
- Ratings: Compare overall and category scores among plans with similar coverage.
For example, two plans may have similar ratings but different provider networks. If one includes your regular doctor and the other doesn’t, that difference may matter to your care. Likewise, compare a Part D plan’s drug coverage with your prescriptions instead of relying on its rating alone.
Review costs plan by plan, too. A higher rating doesn’t tell you what you’ll pay for a specific service or prescription. Compare each plan’s cost-sharing details with the care you expect to need. Consider your health, lifestyle, and financial needs together, rather than treating the score as a substitute for those details.
A practical way to understand Medicare Star Ratings is to read each score alongside the plan’s coverage and access to care. The Centers for Medicare & Medicaid Services evaluates plans using shared criteria, but the categories vary by plan type. Keep your comparison focused on Medicare coverage and options available in your area.
To understand Medicare Star Ratings when choosing a plan, first match the plan type, then compare overall and category scores. Review benefits, providers, prescriptions, and costs before deciding which option best aligns with your priorities.
How Medicare rates Medicare Advantage and Part D plans
CMS rates Medicare Advantage and Part D plans annually, using measures tailored to each plan type. Ratings combine an overall score with category scores, showing both broad performance and specific strengths.
Rating Categories for Each Plan Type
Rating categories group related measures, helping you see which parts of a plan’s performance contribute to its score. Medicare Advantage ratings cover staying healthy, managing chronic conditions, plan responsiveness and care, member complaints and plan departures, and health plan customer service. These categories reflect care and plan operations, not just member satisfaction.
Part D ratings focus on drug plan customer service, member complaints and plan departures, member experience, and drug pricing and patient safety. CMS evaluates Medicare Advantage plans with prescription drug coverage, Medicare Advantage plans without it, and standalone Part D plans each year. Since the categories differ, compare plans of the same type when assessing their scores.
The Medicare Advantage Five-Star Scale
The five-star scale translates a plan’s measured performance into an overall rating, with category scores offering more detail. CMS evaluates between 12 and 38 quality and performance measures, depending on plan type. A five-star rating means excellent performance, four stars means above average, three means average, two means below average, and one means poor.
CMS can also assign half-star ratings, including 1.5, 2.5, 3.5, and 4.5 stars. These provide a more detailed comparison than whole-star scores alone. Medicare Advantage and Part D plans receive overall ratings alongside category ratings, so a plan’s summary score does not show every area equally. Reviewing both levels helps you understand what the score represents.
Limitations When Comparing Plans
Star ratings can’t tell you whether a plan’s coverage, providers, or costs suit your needs. They summarize measured performance, not every detail that matters when choosing care or prescription drug coverage.
For example, a high-rated Medicare Advantage plan may not include your preferred doctor, while another plan may better match your health care needs. A Part D rating also doesn’t tell you whether your prescriptions fit the plan’s coverage. Use overall and category scores to compare performance, then weigh each plan’s network, benefits, and costs separately.
CMS uses Prescription Drug Event data to inform prescription-related measures. This data contributes information about drug use, but doesn’t replace checking coverage details for your prescriptions. Likewise, an Advantage plan’s staying-healthy score reflects measures such as preventive care and chronic-condition management, not a personal prediction of your future health.
Treat ratings as one comparison tool. Match the plan type first, review overall and category scores, then compare the specific coverage and care arrangements you need. This approach keeps the star score useful without asking it to settle questions it wasn’t designed to answer.

Medicare Star Rating scale
In 2026, Medicare Star Ratings give plans an overall score from one to five stars. The Centers for Medicare & Medicaid Services (CMS) also assigns half-star ratings, making the scale more detailed than five whole-number choices.
Each star level has a plain-language meaning: five stars indicates excellent performance, four is above average, three is average, two is below average, and one is poor. A rating below three stars generally signals below-average performance. These labels help you read a score quickly, but it describes measured plan performance, not a personal guarantee about care.
- Five stars: Excellent performance.
- Four stars: Above-average performance.
- Three stars: Average performance.
- Two stars: Below-average performance.
- One star: Poor performance.
Half-star scores include 1.5, 2.5, 3.5, and 4.5 stars. For example, a 3.5-star plan sits between average and above-average performance on the rating scale. That extra step helps distinguish plans with nearby results, but it doesn’t explain which specific measures shaped the score. Look at the plan’s category ratings for that context.
The overall rating also condenses multiple measures into one summary. A Medicare Advantage plan’s score can reflect categories such as staying healthy, managing chronic conditions, member experience, and customer service. A Part D score reflects drug-related categories, including patient safety and member experience. Two plans with the same overall score can therefore have different category strengths.
For the 2026 ratings, CMS evaluated 769 Medicare plans, and 207 received four stars or more. That gives the scale practical context: a four-star rating marks above-average performance, but it doesn’t mean every plan detail suits every enrollee. Preventive care measures, provider access, and coverage still need to be considered separately.
Use the scale as a first filter, then compare category scores and plan details that matter to your health care. A three-star plan with a useful provider network could fit your needs better than a higher-rated plan with different coverage. The score helps organize your choices; it doesn’t make the decision for you.
If you’re comparing Medicare Advantage plans, use the rating scale alongside the plan’s coverage and network details. Explore Medicare Advantage plan options to understand what to compare beyond the stars.
The Modern Medicare Agency: Medicare Advantage Plans
The Modern Medicare Agency helps you compare Medicare Advantage plans with their ratings, coverage, costs, and provider networks in mind. A star score is one part of the decision; your doctors, prescriptions, and health needs matter too.
If you’re also weighing Original Medicare coverage options, The Modern Medicare Agency can help you compare Medicare Supplement (Medigap) and Medicare Part D plans. As an independent Medicare broker, the agency offers personalized guidance to help you consider how different options fit your priorities, without treating a higher rating as the only measure of a good choice.
If you’d like support comparing your options for 2026, contact The Modern Medicare Agency to talk through what matters to you.
Make Your Next Medicare Choice With Clarity
Your next step is to decide which plan details matter most in your situation. Understanding Medicare Star Ratings gives you a useful starting point, but your priorities should guide the final comparison. Consider which doctors you want to keep, which prescriptions you use, and what kind of coverage fits your health needs.
You don’t have to sort through every plan detail alone. The Modern Medicare Agency offers a free Medicare review and personalized comparisons to help you talk through your options in light of what matters to you. Book a free consultation to take a clear, manageable next step.
Contact The Modern Medicare Agency to discuss your Medicare options. Take the time you need, ask the questions that matter to you, and move forward with greater confidence.
Frequently Asked Questions
How are Medicare plans rated?
CMS rates Medicare Advantage and Part D plans by evaluating performance measures and assigning overall and category scores. The measures vary by plan type, reflecting the different services each plan provides. For example, an Advantage plan is assessed on areas that include care and member service, while a Part D plan is assessed on prescription-related performance. When comparing two plans, first make sure they address the same coverage need.
What are Medicare star ratings and what do they measure?
Medicare Star Ratings are CMS’s annual performance scores for Medicare Advantage and Part D plans. They bring together measures related to quality of care, member experience, customer service, and prescription drug performance. For instance, a plan’s results may reflect whether members received preventive screenings or how they rated their health plan experience. The score offers a shared way to review performance, but doesn’t describe every service or provider available to you.
How are Medicare Advantage and Part D star ratings calculated?
CMS calculates ratings from quality and performance measures, with the number depending on plan type. The evaluation uses between 12 and 38 measures for an individual plan type. Health plans also provide operational information, while prescription-related measures draw on Prescription Drug Event data. A practical way to read the result is to look at the overall score, then examine relevant category ratings to see which areas influenced the plan’s performance.
What do Medicare star ratings from 1 to 5 mean?
The scale describes performance: one star is poor, two is below average, three is average, four is above average, and five is excellent. CMS also assigns half-star scores, such as 3.5 or 4.5, to show more distinctions. Treat a star level as a summary, not a personal prediction. For example, a five-star plan may still have a network that doesn’t include your preferred doctor.
Which quality measures affect a Medicare plan’s star rating?
Measures depend on whether a plan provides Medicare Advantage or Part D drug coverage. Advantage measures can include preventive screenings, chronic-condition management, member complaints, responsiveness, and customer service. Part D measures include drug pricing and patient safety, member experience, and drug plan service. These categories can point you to areas to examine, such as whether the plan’s prescription coverage fits the medicines you take.
How often are Medicare star ratings updated?
CMS updates Medicare Star Ratings annually and publishes the new ratings each fall, with releases in early October. That timing gives you a current rating to consider during the year’s plan review. Use the rating for the coverage year you’re evaluating, rather than assuming last year’s score still applies. If you’re comparing plans in 2026, look at the 2026 ratings and review the plan’s current coverage details too.
Where can I find and compare Medicare plan star ratings?
You can find plan ratings in Medicare Plan Finder and compare plans available in your area. Start by choosing the coverage type you need, then compare plans within that group. For example, compare Medicare Advantage options with one another and review Part D plans separately. Once you’ve narrowed the list, consider category scores alongside the plan’s provider network, prescription coverage, and costs.
How should I use star ratings when choosing a Medicare Advantage or Part D plan?
Use the rating as one comparison point, then match plan details to your needs. For a Medicare Advantage plan, consider whether its network includes your doctors and whether its coverage suits the care you use. For Part D, compare the plan’s prescription coverage with your medicines. A higher rating can help you decide which options deserve a closer look, but the right choice depends on how the plan’s details fit your priorities.
Article by
Paul Barrett
Paul Barrett, CMIP is the founder of The Modern Medicare Agency, an independent Medicare-only brokerage based in Melville, NY. With 18 years of Medicare-exclusive experience, a CMIP designation, and more than 5,000 clients served across 37 states, Paul is one of the most credentialed independent Medicare specialists on Long Island — and one of the most direct.
He represents 40+ carriers with no quotas and no allegiances, which means his recommendations are based entirely on what fits each client's specific situation. He is the author of Medicare Mastery Unlocked and host of the Wise Guys Retirement Talk podcast. His content is grounded in primary sources, real carrier intelligence, and 18 years of watching what happens when people get Medicare right — and when they don't.
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